The glass pane window that forms like a puzzle from a distance and unlit neon sign of Fragrance Hotel Pearl from the facade was recognizable enough not to missed it.
We entered the portal, and proceed to the lobby. Where we waited to dissipate the heat from our body. It seems that we're invisible from the space we occupied as no one bothers. Not until we walk towards the reception area.
A lady receptionist suddenly appeared from no where with a straight face and promptly gave us with their quoted hotel rates. Without even asking if we have a reservation or say a simple greet. We returned a smile, handed over our hotel voucher from Agoda and respond her with a confirmed booking. The way she talk and uttering the words, was no mistake a Filipino accent. We'd anticipated that she'll speak to us in our native language and cheerfully exchange pleasantries after we handed our maroon passport. But we're wrong, she even sounded more condescending the way she respond when we're asking some information about the hotel. If we didn't have an advance booking of this hotel, we could have ditched off and look for other accommodation. We felt dismayed and unwelcome in Fragrance Hotel Pearl.
Sigh! We left the reception area and headed to third floor. The lighting on this floor was direful and walking on the corridor feels like we're in horror movie scene.
We just thought our horrible experience in reception had ended. Not until we opened the CR inside our assigned hotel room. A foul smelling urine smack into our face when we opened the supposedly Comfort Room. That was the unfriendliest welcome we ever experience in staying a temporary abode. Totally gross!
Not only it looks smells awful but it looks untidy and not cleaned as well. If you take a closer look on brownish hole , it's actually a burned toilet seat cover obviously from someone who puff the cigar inside the CR and made it as improvised ash tray.
The mucky yellowish stain from the floor and fallen hairs were totally dreadful. We're wondering if they ever clean the comfort room when the guest checked out. Hey, Someone was not doing his job.
We just hope our bed will be spared but luck wasn't really on our side. The Matress was rock hard and the set of pillows and bed sheets had a hint of Chlorine stench.
The room had the standard amenities like Water Heater, Hair Blower, Dresser, Wardrobe, Flat Screen TV with Cable. Most of it are bit old but still functional.
At least this hotel knows how to make up with this morning kit freebies. And the consolation was the wide window overlooking the vibrant district of Geylang at night.
You thought our misery had all ended from there. Not yet, after a tiresome walking for the whole day, all we could hope was a good night sleep. Sad to say, we haven't attain that during our overnight stay in this hotel. The noise coming from the next room was unbearable. A sporadic squeak sound and moans that was audibly clear even we clamped our ears. And that non stop sound of drunkards laughing outside or maybe in the corridor. Just imagine what we went through the night staying in Fragrance Hotel Pearl.
Whom we blame for this blunder? Admittedly, a faux pas on our side of not looking the online reviews particularly on TripAdvisor and Agoda before rushing to book. We could have spent wisely that SGD80 to somewhere else and we learned a lot from this snafu. We always defy the cliche"You get what you paid for" but this instance it's true.
Cons of this Hotel
- No Free internet
- Dirty Comfort Room
- Uncomfortable hard mattress
- Noisy environment during evening
- Not Friendly Staffs
Sky and Summer